Rod Khleif

Case Study

Fixing Critical Payment Processing Functionality and Boosting Marketing Campaigns

Overview

Rod Khleif approached CoSpark seeking urgent professional assistance in resolving critical technical issues with their Authorize.net integration.

The integration was causing the need for manual registration of orders and refunds, and errors occurred while processing refunds for their subscription model. In addition to addressing these specific issues, Rod Khleif had other concerns related to the overall functionality and performance of their WooCommerce platform.

About Rod Khleif

Rod Khleif is a multifamily real estate investor, business consultant, and high-performance coach. With over two decades of experience in the real estate industry, he is a recognized expert in multifamily real estate investing.

Through his website, Rodkhleif.com, he offers a wealth of information and resources related to real estate investing, as well as educational courses and mentoring programs. Rod Khleif needed his website to function at its peak providing the best user experience.

Restoring Website Functionality

With Rod Khleif, there was one main goal: providing the best and fastest solution to a critical situation in which their system had become highly manual and the volume of data had exceeded the capacity for manual management.

As a result of our efforts, Rod Khleif’s Authorize.net integration was fixed, orders were properly going through, and there were no more errors in the logs dashboard. Additionally, we resolved other items related to WooCommerce such as updating all plugins, preventing duplicate emails in Hubspot, and properly managing subscriptions.

What we did

  • Selectively updated plugins to their latest versions, with a focus on those related to Authorize.net functionality.
  • Manually debugged and switched versions to achieve a stable, up-to-date setup.
  • Reconfigured the store to accept payments through the proper gateway.
  • Tested the new gateway setup and confirmed proper processing of subscriptions and renewals.
  • Built automation between MessageMedia and Google Sheets to facilitate marketing efforts through SMS.
  • We resolved other items related to WooCommerce such as updating all plugins, preventing duplicate emails in Hubspot, and properly managing subscriptions.